DIGIFUSION FVRT100 User's Guide Page 20

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Identifying Faults
Not every picture or sound problem is caused by a defect in your receiver.
Impairment can also be caused by leads having been accidentally pulled out or worn out batteries in the remote control.
If the following measures do not bring about satisfactory results, consult your local electrical retailer or call the
Digifusion Customer Helpline on 08702 405005.
Product Information
This product conforms to:
EMC directive 89/336, amended by 92/31/EEC and 93/68 EEC.
EMC directive 72/73, amended by 93/68 EEC.
This device conforms to the safety regulations DIN EN 60065 (VDE0860) and therefore the international safety regulation IEC 60065.
You are not advised to open the receiver. The manufacturer accepts no liability for damage resulting from improper handling.
Mains Adapter Input : 115 - 240V AC; 50/60Hz Power Consumption : 30W (maximum), 22W Nominal
STB Input Voltage: 12Vdc, 2.5A max Ambient Temperature: 5
O
C to 35
O
C
Dimensions: 360mm x 47mm x 245mm Packed Weight : 3.8kg
Net Product Weight : 2.25kg Video Output : RGB, Composite and S-Video
Fault Suggested Remedy
Unit does not respond to the remote control • Point the remote directly at the unit
• Remove all obstacles which may impair the path of the remote control signal
• Check or replace the remote control batteries
No Picture • Check all connections at rear of the unit
• Check you are in a Freeview coverage area
• May require aerial upgrade
Distorted Picture • Check RF IN (aerial) connection. Ensure cables to TV are inserted correctly. Selected AV channel to TV set
• Check you are in a Freeview coverage area
• You may require aerial upgrade
No Sound • Check all connections at rear of unit
No Power • Check mains plug is inserted correctly and unit is switched on
Live record does not operate • Check you have enough free hard disk space available in Library - if not, free up space by deleting old
recordings
Library shows 0% free space, but no recordings • It is likely the unit is faulty - please call the Customer helpline on 08702 405005
Compression does not operate • Check there is enough free hard disk space available to carry out compression in Library
A recording will not add to the Record list • Ensure there aren’t already two scheduled recordings in the Record list covering the same time. If there are
two, a third recording covering the same time cannot be added
All channels can be viewed, but when one • It is likely the unit is faulty - please call the Customer helpline on 08702 405005
channel is time delayed or recorded.
no other channels are available
Fault Suggested Remedy
A compressed recording appears with • This is due to the reduction in quality inherent in the compression process and is normal
slightly ‘blocking’
Programmes appear to be later than expected • The channel may be in time shift mode, press the ‘go to live’ button (uI) or place unit into standby and back
again
A recording has missed the start and end • This may be due to slight differences in programme transmission and Guide data.
of the programme This is the same as a VCR and the start and stop times can be modified as the recording is
placed in the Record list to cater for such instances.
A recording does not appear in the list • Check the recording is not off the display by scrolling the list using the up and down cursor keys
A recording repeats when it reaches the end • This is normal operation, but may change with future software upgrades
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